Returns

Free, easy returns - so you can shop with confidence. 

How to return your order 

1. Start your return 

Register your return through our returns portal. 
You’ll be guided through each step. 

2. Send your items back 

Choose a return option that works for you and follow the instructions provided. 

• Make sure your items are securely packaged  
• Keep your proof of postage  

3. We’ll take care of the rest 

Once your return arrives, we’ll process it as quickly as possible. 

• You’ll receive an email confirmation when your return is received  
• Please allow up to 14 days from receipt for your return to be processed  

Returns Policy 

• You have 30 days from receiving your order to register a return  
• Free returns are available within the United States  
• Items must be returned in pristine condition, with all tags intact  

For hygiene reasons, we cannot accept returns on: 

• Underwear  
• Face masks  
• Any item with a removed hygiene seal  

All returned items remain your responsibility until they reach our warehouse. 

Final Sale Items 

• Final Sale items cannot be returned, refunded, or exchanged  
• The only exception is if the item is damaged or faulty on arrival  

If you believe your item is faulty, please contact our Customer Service team within 7 days of delivery. 

Refunds 

• Returns typically take 7–10 days to arrive at our returns center  
• Once received, your return will be quality checked  
• Refunds are processed within 5–7 business days after inspection  
• Funds will be returned to your original payment method  

Exchanges 

We do not offer direct exchanges. 

If you need a different size or item: 

1. Return your original item  
2. Place a new order